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1. Introduction

Our websites, Toolbox (, mybrokerservices (, or our Client Portal ( (hereinafter: “websites”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Third parties also place cookies we have engaged. In the document below we inform you about the use of cookies on our website.

2. Cookies

2.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, when you are logging a support issue or using our chat function, so our system knows who you are during each instance. We may place these cookies without your consent.

2.2 Statistics cookies

We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

2.3 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes. 

3. Placed Cookies

Amazon Application Load Balancer

Functional Consent to service amazon-application-load-balancer.


We use Amazon Application Load Balancer for page loading speed improvement. Read more

Sharing data

For more information, please read the Amazon Application Load Balancer Privacy Statement.


AWSALB1 weekProvide load balancing functionality
AWSALBCORS1 weekProvide load balancing functionality
AWSELBsessionProvide load balancing functionality

Google Analytics

Statistics Consent to service google-analytics.


We use Google Analytics for website statistics. Read more

Sharing data

For more information, please read the Google Analytics Privacy Statement.


_ga2 yearsStore and count pageviews
_gid1 dayStore and count pageviews
_gat_gtag_UA_*1 minuteStore a unique user ID

Google Fonts

Marketing/Tracking Consent to service google-fonts.


We use Google Fonts for display of web fonts. Read more

Sharing data

For more information, please read the Google Fonts Privacy Statement.


Google Fonts APIexpires immediatelyRead user IP address

Intercom Messenger

Functional Consent to service support and chat functionality.


This service used for chat and assisting/tracking support issues. Read more

Sharing data

For more information, please read the Intercom Messenger Privacy Statement.


intercom-id-*9 monthsUnique anonymous ID
intercom-session-*1 weekKeeping track of sessions
intercom-device-id-*9 monthsUnique device ID

4. Consent

When you visit our websites for the first time, we will show you this pop up.

The link contained above, links to and refers to this Cookie Policy.  As soon as you click on “Confirm and agree”, you consent to us using the categories of cookies and plug-ins described in this Cookie Policy.

You can disable the use of cookies via your browser, but please note that some of the services on the website may no longer work properly.

4.1 Your consent settings

Functional Cookies only

The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.

Anonymous statistical

The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.