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This Cookie Policy was last updated on 26th January 2021 and applies to citizens of the United Kingdom.

1. Introduction

Our website, https://www.primis.co.uk (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of programme code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Analytical cookies

We use analytical cookies to optimize the website experience for our users. With these analytical cookies we get insights in the usage of our website. We ask your permission to place analytical cookies.

5.3 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

5.4 Social media buttons

On our website we have included buttons for Twitter to promote webpages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Twitter. These buttons work using pieces of code coming from Twitter themselves. This code places cookies. These social media buttons also can store and process certain information, so a personalized advertisement can be shown to you.

Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. Twitter is located in the United States.

6. Placed cookies

WooCommerce

Functional

Usage

We use WooCommerce for webshop management. Read more

Sharing data

This data is not shared with third parties.

Functional

Name

wc_cart_hash_*

Retention

session

Function

Store items in shopping cart

Name

wc_fragments_*

Retention

persistent

Function

Name

wc_cart_created

Retention

Session

Function

Necessary for the shopping cart functionality on the website.

Name

woocommerce_items_in_cart

Retention

Session

Function

Necessary for the shopping cart functionality on the website to remember the chosen products. This also allows the website to promote related products to the visitor, based on the content of the shopping cart.

Name

woocommerce_cart_hash

Retention

Session

Function

Necessary for the shopping cart functionality on the website to remember the chosen products.

Name

wp_woocommerce_session_#

Retention

1 day

Function

Contains a unique code for each customer so that it knows where to find the cart data in the database for each customer.

Incapsula

Functional

Usage

We use Incapsula for website security. Read more

Sharing data

For more information, please read the Incapsula Privacy Statement.

Functional

Name

incap_ses_*

Retention

End of session

Function

Incapsula DDoS Protectiona and Web Application Firewall: The cookie on which HTTP requests are related to a certain session (AKA visit) Re-opening the browser and accessing same site is supposed to be considered different visits. In order maintain existing sessions (i.e. Session Cookie).

Name

incap_ses_*

Retention

Function

Name

incap_ses_*

Retention

Function

Name

nlbi_*

Retention

End of session

Function

Incapsula DDoS Protectiona and Web Application Firewall: Load balancing cookie. To ensure requests by a client are sent to the same origin server.

Name

visid_incap_2243700

Retention

12 months

Function

Incapsula DDoS Protectiona and Web Application Firewall: The cookie on which sessions are related to a specific visitor (visitor representing a specific computer) In order to identify clients which have already visited Incapsula. The only cookie that is persistent, for the duration of 12 months.

Complianz

Functional, Preferences

Usage

We use Complianz for cookie consent management. Read more

Sharing data

For more information, please read the Complianz Privacy Statement.

Functional

Name

complianz_policy_id

Retention

30 days

Function

Store accepted cookie policy ID

Preferences

Name

complianz_consent_status

Retention

30 days

Function

To store cookie consent preferences.

Google Analytics

Statistics (anonymous), Statistics

Usage

We use Google Analytics for website statistics. Read more

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistics (anonymous)

Name

_ga

Retention

2 years

Function

Used to generate unique and anonymous ID for each user.

Name

_gid

Retention

1 day

Function

Count and track pageviews

Name

_gat

Retention

1 minute

Function

Filter requests from bots

Statistics

Name

_gat_gtag_UA_*

Retention

1 minute

Function

Store a unique user ID

Automattic

Statistics

Usage

We use Automattic for website development. Read more

Sharing data

For more information, please read the Automattic Privacy Statement.

Statistics

Name

tk_ai

Retention

session

Function

Store a unique user ID

Infrastructure

Functional

Usage

We use Infrastructure for website hosting.

Sharing data

Functional

Name

AWSALB

Retention

1 Hour

Function

AWS Classic Load Balancer Cookie: Load Balancing Cookie: Used to map the session to the instance.

Name

AWSALBCORS

Retention

1 day

Function

AWS Classic Load Balancer Cookie: Load Balancing Cookie: Used to map the session to the instance.

Name

algoliasearch-client-js

Retention

Session

Function

To ensure the functionality of the site search tool.

WordPress

Functional

Usage

We use WordPress for website development. Read more

Sharing data

This data is not shared with third parties.

Functional

Name

wp-api-schema-modelhttps://www.primis.co.uk/wp-json/wp/v2/

Retention

12 months

Function

This cookie makes it possible to provide Schema JSON-LD / SEO markup for articles, events, local business, products, recipes, reviews and many more.

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name

checkPassword

Retention

Function

Name

cmplz_stats

Retention

30 days

Function

Name

cmplz_marketing

Retention

30 days

Function

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Save Cookie preferences”, you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

7.1 Manage your consent settings

You have loaded the Cookie Policy without JavaScript support. On AMP, you can use the manage consent button on the bottom of the page.

8. Your rights with respect to personal data

You have the following rights with respect to your personal data:

You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
Right of access: You have the right to access your personal data that is known to us.
Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner’s Office (ICO)).

9. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our websites again.

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

PRIMIS Mortgage Network
3700 Parkside
Birmingham Business Park
Birmingham
B37 7YT
United Kingdom
Website: https://www.primis.co.uk
Email: dpo@primis.co.uk
Phone number: 0121 767 1000

This Cookie Policy was synchronised with cookiedatabase.org on 22nd July 2020

Contact Solihull

PRIMIS Mortgage Network
Ground Floor 3700 Parkside,
Birmingham Business Park
Solihull
B37 7YT

Customer Services – 0121 767 1002*

Contact Chippenham

PRIMIS Mortgage Network
No 2 Methuen Park
Chippenham
Wiltshire
SN14 0GB

Customer Services – 01249 467 500*

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