Skip to main content

We Heard You: Here’s How to Communicate Your Way to Conveyancing Excellence

By 7th March 2024March 13th, 2024Blog
Elderly couple being satisfied with their brokers conveyancing services, shaking hands with their broker

In the fast-paced world of property transactions, time is a precious commodity, and every minute counts. Our conveyancing partners consistently tell us they spend 30-70% of their time answering questions and requests for status updates from movers and other stakeholders. Time that can be monetised through a different proposition, adding more volume and value.       

Enter PRIMIS Conveyancing, your innovative and ever-upgrading, digital solution to your communication woes. We offer a suite of transformative tools and services designed to streamline communication channels, enhance transparency, and empower stakeholders at every stage of the journey.

So…how is digital conveyancing going to help you?

At the heart of PRIMIS Conveyancing’s transformative vision lies DigitalMove, an award-winning platform that redefines the conveyancing experience from start to finish. Serving as a digital conduit, DigitalMove seamlessly connects clients, brokers, and conveyancers in a collaborative ecosystem engineered for efficiency and transparency. Digital onboarding liberates conveyancers from the burdens of persistent paperwork, allowing them to redirect their time and resources towards the case.

One of DigitalMove’s most impactful features is its tracking system, which provides stakeholders with real-time visibility into the progress of their transactions. Gone are the days of endless inquiries and updates; with DigitalMove, clients and stakeholders can track each milestone in the process, receive timely notifications, and stay informed at every stage. This level of transparency fosters trust, confidence and nurtures a culture of collaboration and accountability, paving the way for seamless transactions and satisfied clients.

The innovation doesn’t stop there…

In response to evolving market demands and client expectations, PRIMIS Conveyancing launched a refreshed platform boasting a myriad of new features designed to elevate the communication experience. Central to these enhancements is a new messaging tool that empowers stakeholders to communicate seamlessly, share documents, and exchange updates in a secure environment. Clients can engage with their conveyancers effortlessly, fostering open dialogue and swift resolution of inquiries or concerns.

The most exciting development on the horizon is the introduction of Toucan – a testament to PRIMIS Conveyancing’s unwavering commitment to communication excellence. With Toucan, PRIMIS Conveyancing sets a new standard of proactive service delivery, where communication is a core value that underpins every interaction. Clients can expect a personalised experience that prioritises communication, care, and excellence at every turn, guided by the firms who have now committed to offer an elevated level of service exceeding expectations and delivering results.

PRIMIS Conveyancing stands at the forefront of a new era in property transactions, where communication reigns supreme, and client satisfaction takes center stage. Through DigitalMove, refreshed platform features, and the introduction of Toucan, PRIMIS Conveyancing redefines the conveyancing experience, setting new benchmarks for efficiency, transparency, and service excellence.

Be the first to find out about Toucan and have your questions answered by Leah-Marie Bunce, Senior Account Manager at our webinar:

How to Communicate Your Way to Conveyancing Excellence

Wednesday 27 March | 11:00 Secure your spot by registering here now.