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GI GENIE CLOSURE

The GI Genie system which was used for GI insurance quoting prior to Toolbox is being fully closed for broker access.

The system which closed in April 2019 for new business, has only been open for historic document access and will be fully closed on Friday 10 December.

From that time any advisers who need to obtain documents from this system will need to make a request to the IT Helpdesk for these documents to be sent to them.

Requests will need to be made in writing by the firm principal to gigenieadmin@gigenie.co.uk. these will then be actioned by the team with an initial SLA of 3-5 working days.

If you have any questions please contact the IT Helpdesk by emailing it.support@primis.co.uk.